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About mark1up

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    LED Head
  1. Hi I'm having the same issue,how did you manage to submit a ticket? Thanks in advance.
  2. mark1up


    Same here,error every time i try create a ticket.I have tried email and also twitter where i got 1 reply then just got totally ignored.Been 3 weeks since i last tried to create a ticket so i thought i would give it another go today.....same result,error at the bottom of the page.Terrible customer service.
  3. Wow,i got to say coolermaster has the poorest customer service ever!No reply to emails,no replies via Twitter,Ticket system will not let me create a ticket at all. Garbage support,£220 case that does not work properly. Never again will i purchase a Coolermaster product!!
  4. Hi I have been trying to create a support ticket but it seems to be failing every time.So thought i would try here. Had my Cosmos 700p since November and only just got round to trying out the front audio as i mainly use a DAC. So tried my headphones in the front audio jacks and it is only coming through in mono,if i pull the headphone jack out slowly i get stereo for a split second. Headphones have been tested elsewhere so i know it is not them,and i have rechecked all connections to motherboard etc. I believe the headphone jack is faulty,try to get cooler master support or even create a ticket has been a pain. Can anybody from support please help me out or contact me. Thanks in advance.