I submitted a RMA for my C700P back in 5/4/18 I have a defective IO panel and was told the part would be shipped soon im still waiting the RMA has been closed and I got support on the phone a few months ago and was told it would be shipped in a couple weeks ,I have tried calling customer support again but cant get anyone on the phone ,As of today 11/29 still nothing heres my parts request # PRUSUS1805023 hopefully someone will take care of this .