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About RGBLunatic

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    LED Head

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  1. I have the same issue, they are sending out replacement top and front panel.
  2. I had a ticket opened and they had revamped the ticket system which took over a month in time, finally they are sending out front and top panel replacements. I am sure they will help you out just be patient they have been under going some revamping of the support system recently.
  3. Hello, Not sure I am the only one with this problem but I have a support ticket open and it seems the person who was handling my case is no longer responding and I really need someone to help me out. I purchased a C700M fulltower case in October of 2018 and the RGB lighting on the case is faulty all of the sudden, possibly the controller card. I've provided all the information I can right now but the person handling my case is NOT responding for several days. What can I do? this is not the only ticket I have open either, I've spent a lot of money in the last few months on Cooler Master and require support. Ticket number is 00134238 Thank you!
  4. Did you try holding it down for a few seconds?
  5. I am noticing this same issue and I just opened a ticket with support. If I set it to a solid color it's worse (like the magenta which is my fav) so I have switched it to a different color and mode and it works but the top leds don't light up on side. Truly a disappointment for such a pricy case from CM.
  6. I bought this cooler and opened up a ticket through the fan zone over a month ago and CM is not responding to it. What steps do I need to take to get support? I am unable to locate my serial number for this cooler is the main problem.
  7. How much did you spend on that case ? I am seeing it for more than double than it's MSRP. You should of gone with the C700M case which has better airflow , design and the free GPU riser.
  8. 240 / 280 / 360 all work fine. If you're going to do any high overclock I would recommend a delid too. I have the same chip cooling it in a C700M and I setup push pull on the top and get about 30c idle and make load about 60c. I'm leveraging the ML360R cooler and love it, also have a 240 in a different case but same chip. My oc is only like 4.8 GHZ so it's a mild one, 5.0 + I don't like the voltage.
  9. Did you make sure you peeled off the plastic sticky thingy on the cold plate before mounting?