kpattermann

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About kpattermann

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    LED Head
  1. kpattermann

    Parts Request System still down?

    Well , over 30 days since my status showed "Replacement Shipped" and still no fan. This is frustrating.
  2. kpattermann

    Parts Request System still down?

    Wow, 24 hours after my post, my request is showing Replacement Shipped.
  3. I've been trying to get a replacement fan for my ML240L RGB since early September. The Parts Request button was not showing, so I tried an RMA request, followed by a phone call to customer service and live support chat. Both chat and customer service said the parts request system was down. Seems like a long time for a tech company to have a system down. Does anyone know when this system will be back up?