MochaFafa

Good Afternoon, assuming that I've read through several forum post, may i know the ETA time taken for the support team to respond to support ticket? Besides that, I would also like to inquire regarding my situation in which I've read the RMA process dealing with different country in which *Malaysia* have to return the product to claim RMA back to the retailer in which i brought the PSU from, however, the retailer that I purchased the good was closed down in which i had to submit the ticket to the support team. Please send help. Ticket Number: 00119469