Tan Jing Wei

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About Tan Jing Wei

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    LED Head
  1. Pump Malfunction?

    Singapore, I posted the support ticket yesterday
  2. Pump Malfunction?

    I just double checked and it still shows 0rpm, I have already made a support ticket, how long does it usually take to get a reply?
  3. Pump Malfunction?

    Recently while using my PC under load the temperatures of my CPU would go above 90 degrees Celsius. Upon restarting my PC it would give me a "CPU FAN ERROR". When I checked my bios, it showed that my CPU fan was at 0rpm. Then instead of plugging the pump into CPU_FAN I plugged it into CPU_OPT and now that one shows 0 rpm instead. When I physically checked the 2 fans attached to the radiator, they were still spinning. This led me to believe that the pump has failed but I am not sure if this is how to properly check if the pump has failed or not and would like further clarification. Also I would like to know how I can go about replacing it using my warranty if it is indeed a pump fail, thanks