I've contacted the support team and got no response on multiple forms of communication. Can someone please get in touch with me on how to get more parts for the Cooler Master HAF-X case. I am working on reconstructing and reviving the PC I made in high school. I need some hard drive bays for the top 5.25" inserts (possibly called hot swap bays). I'm also wondering if there is a way to remove or replace the internal hard drive rack. Some of the sliders broke and I would need some new ones. The bottom piece where the wheels are also broke off. It's an aesthetic piece, but necessary in completion of the build. Is there anyway to buy or get these parts replaced? I am in dire need of some support from the CM team. Your phones go to messaging at all hours, everyday, and the support ticket has been sitting there for days. I can provide the proof of purchase and product number if needed. Please help me!