So, I got excited, and bought myself a Nepton 120XL instead of a Seidon, because of the 5 year warranty. But, I ran it for a while, and had it installed and everything, but it started ticking. So I put in an RMA, and returned it. Had to pay the $25 myself to send it from South Bend to CALIFORNIA. Nothing happened for 1 and a half months, then they finally sent the email saying that the replacement had been picked and sent. Well, one week later, my package arrived. I opened it, and to my dismay, (to me at least) inside was a Cooler Master V1000 Modular power supply. I'm sorry, but replacing something with something that isn't even remotely related? That and, the day after, I tried calling the North America HQ 6 separate times, and got voicemail, EVERY SINGLE TIME. I went with Cooler Master because I was told they had great products, and amazing customer service. Sorry, but I have had very bad service thus far. Below I had the original receipt from buying the Nepton in the first place and what I got back on RMA. There wasn't even a packing list for the box I received.