Darren Good

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About Darren Good

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    LED Head

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  1. Darren Good

    Terrible service

    Can someone fix this? Please? I really want my damn liquid cooling
  2. Darren Good

    Terrible service

    I should have expected this. The replacement was shipped, and guess what? Wrong tracking number. They gave me the number for the LAST FUCKING PACKAGE and when I click it, it says it was delivered on 9/23/15. This is absolutely terrible guys. I'm unbelievably angry at this. I read that Cooler Master has amazing customer service. So far, nothing but bad things so far
  3. Darren Good

    Terrible service

    Can someone at cooler master actually try to help with this?
  4. Darren Good

    Terrible service

    So, I got excited, and bought myself a Nepton 120XL instead of a Seidon, because of the 5 year warranty. But, I ran it for a while, and had it installed and everything, but it started ticking. So I put in an RMA, and returned it. Had to pay the $25 myself to send it from South Bend to CALIFORNIA. Nothing happened for 1 and a half months, then they finally sent the email saying that the replacement had been picked and sent. Well, one week later, my package arrived. I opened it, and to my dismay, (to me at least) inside was a Cooler Master V1000 Modular power supply. I'm sorry, but replacing something with something that isn't even remotely related? That and, the day after, I tried calling the North America HQ 6 separate times, and got voicemail, EVERY SINGLE TIME. I went with Cooler Master because I was told they had great products, and amazing customer service. Sorry, but I have had very bad service thus far. Below I had the original receipt from buying the Nepton in the first place and what I got back on RMA. There wasn't even a packing list for the box I received.