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Showing content with the highest reputation since 05/25/2018 in all areas

  1. 3 points
    I recently bought the Masterset MS121 in order to use it to control my late 2016 MacBook Pro With the touch bar. However, I found that the keyboard did not work at all. It does not light up or show any form of life. I have plugged it into a windows PC an I have found that it works on that, then I plugged it into an iMac and it doesn't work there either. Is there any way that I can get it working on Mac or will I have to get a refund? Are any of the CM keyboards Mac compatible? Thanks in advance.
  2. 2 points
    These instructions for the ML120R RGB really suck. Sorry but they do. No where does it explain what buttons do what on the controller. Or does it explain the other things like the SATA connection and connections like 2, 4, 5, 6, 7 and the plug above 7. And I'm guessing the 2 radiator fans use the spliter provided with the black and brown plugs to the motherboard rear fan header but that doesn't explain how cable 7 is attached to the controller. Where does the Case reset go? Where does the motherboard reset go when I have a reset button on my PC case? Where does the plug above #7 go on the controller that looks like a temperature thing? Where does 2 and 4 go. Who ever wrote these instructions really needs to re-think there intentions
  3. 2 points
    Hey, what kind of sound do you hear?
  4. 2 points
    I have pointed down psu's fan and it's fine. And u should connect fans to the splitter and splitter to the desk to some SYS_FAN. With MB530P is included just splitter to the psu, not to mobo so you should buy if you wanna control it.
  5. 2 points
    Hey, lol, I have exactly same prob with exact components.. and u should connect it to ARGB header, not RGB. But I did it and it didnt help me... Idk what to do.
  6. 2 points
    I didnt buy it for the RGB, actually didnt know it was there until I got the product with my amd cpu "in a box", but..... you make a fan with a RGB light on it, you make it color adjustable by a wire to USB port on the motherboard and you have a piece of software to control the color...... so far so good.... Then why can the software only do 4 things..... 1. cycle colors 2. set it as one static color 3. the the light blink (breathe) 4. off. what happend to all the cool stuff..... 5. The obvious... color scale depending on cpu speed 7. color scale depending on fan speed 8. color scale depending on hdd/ssd activity 9. Blink to music beats... 10 going further......blink to every keyboard input....if detectable.
  7. 2 points
    I WORKED IT OUT!!! I have the CM ML120 with only one fan connected but this will work if you are using two. I should've done some research because the advertising on the box said Aura Sync, and I would assume it was illegal to advertise such things if it weren't available. I followed all the instructions that was given in the manual, plug cables into AIO header and CPU header, plug the other pump cable into the controller, plug the fans into the splitter which plugs into the controller, then i had to power the bloody thing too and figured out why it didn't work. then with a little research, the thought process was I had to plug SOMETHING into the RGB header on the motherboard... but the question was what! then after a little bit of playing around with different cables (including the 4 pin cable) plugging in and out of the controller it donned on me.... I needed a splitter that connected the pump and fans, and plug that directly into the RGB header on the motherboard. and then Bobs your uncle. Aura sync works instantly!!! So just to reiterate what I have done. Coolermaster supply a 3 way splitter, which you plug the female plugs from the pump and fan(s) into using the Male-Male adapters. Then simply plug the single female end into the 3pin RGB port on your motherboard.
  8. 2 points
    you need to download the masterplus instead of the rgb software. ARGB BOX Firmware v1.0.0.1
  9. 2 points
    There have been multiple posts on this forum regarding the controller for our AIO's. This company has neglected to comment on the problem, essentially spitting the faces of their customers. "Plug in your CM device to get started" I'm now going to spend a few hours leaving the worst reviews for their products across as many sites as possible. No one should buy coolmaster products with this level of neglect and contempt for their own customers. Garbage company. Garbage products. Garbage customer service. No clear stance on anything, it's always just "contact customer support"
  10. 2 points
    Hello from me also, it might not be a CoolerMaster but i think it belongs here!! Here i give you CrackedTurbine case mod!!
  11. 1 point
    I have an MSI b450 tomahawk and purchased a 3 fan kit of mf120r argb fans. Upon opening the fan kit, I noticed the connector from the kit for 4 fan headers (label says msi/asus/asrock connector) has a 2nd pin slot that is null (no opening), but my board has all 4 pins present on the board. This means it is unusable on the board. Is there another adapter or something in the kit I am missing?
  12. 1 point
    Hi Paul, These are available on our CM store EU 3,5: https://www.cmstore.eu/spare-parts/n300-n400-force-500-toolless-3-5-fasteners-sold-per-1/ 2,5 & 5,25: https://www.cmstore.eu/spare-parts/n300-n400-toolless-2-5-5-25-fasteners-sold-per-1/
  13. 1 point
    A very BIG THANK YOU for your great support, I've received three new fans for my cooler in just one week!!! I have already installed them on my system and everything is QUIET and COOL!!! Thank you very much!!!
  14. 1 point
    Hey Michiel, thanks for the reply. I figured as such but I couldn't find any other option for submitting my problem. I didn't receive any e-mail stating the reason of the reject. Per your instructions I submitted a support ticket on your CM fanzone... I hope I will find a solution there, Thanks!
  15. 1 point
    Hi coolermaster, my name is Daniel from Singapore. My fist computer was built was in your N series N200 windowed it has lasted thru the 5 years beautifully. Now I'm going to upgrade my Haswell system to a Ryzen system and I plan to do it in one of your smallest cases, I got my hands on your classic Elite 110s (mesh front) via newegg.sg I hope you will launch an updated version of the elite 110, here are a few things you could improve on : A finer mesh for the front (with rgb power button). Mesh filters for exhaust/intake points. Extended length for gpu with twin fans. Move the store side plate on gpu side to opposite side. Thank you
  16. 1 point
    I was wondering if I could fix the terrible airflow without sacrificing too much of the looks of the MasterBox Lite 5, by replacing the front panel of the Lite 5 with the front panel of the MasterBox MB511. Would it fit without issues? Thanks!
  17. 1 point
    does anyone have the firmware they can upload all the links to cooler master dont work
  18. 1 point
    I have installed the portal software and I always get the same message about being connected to the internet even though I already am and after many deletes and re - installs it is still not working.
  19. 1 point
    I can confirm this; airflow is appalling. How about making a simple mesh front panel?
  20. 1 point
    I second this. Would like to have an answer.
  21. 1 point
    My liquid cooler sounded bubbly, less so than yours, and I just assumed it was normal. Now I'm RMA'ing because of pump failure so I'm really curious how coolermaster responds to you.
  22. 1 point
    Is this cooler compatible with Asus Aura Sync? I saw the badge on the web page for it but do not see the badging for it on the box.
  23. 1 point
    Update: The SATA power cable coming from the front panel looked bigger than normal to me and it didn't occur to me to attach it to the PSU via a SATA power supply cable. This cable is indeed the same that you use for a HDD. I simply connected this cable to the PSU and the power button light lit up. You then just simply take the 3x1 RGB splitter cable, hook it to all the fans and then there is one similar cable left coming from the front control panel. Attach the end of your 3x1 RGB splitter cable to this remaining cable and your fans should fully work. The fans spinning action is totally separate from the power required for the RGB. I feel like an idiot because I originally missed that SATA power supply cable and had no idea where it was supposed to go, but in the end I'm very happy with my purchase. This case looks awesome in person, especially now that it's finally working as it should. Lol : ) The directions that came with it really could be much better. Original post: I am having the same exact problem. I do not have a RGB header on my mobo, but was under the impression that I could still control the RGB fans by the button on the front panel. Not to mention, it says that an RGB controller is included, which I'm assuming is built in on the front panel because I did not receive a separate RGB controller. Having an RGB controller would mean that I should not need an RGB header..... just power to the RGB components....correct? Sorry I'm kind of a newbie.
  24. 1 point
    I, sadly, also have created an account just to say thank you. I was trying to figure out how the "FN" things worked, and I pressed 4X thinking it would make the colors move faster...
  25. 1 point
    The forum where there are no replies or any input from staff, moderators, members or any technical support staff of cooler master. A complete waste of time, effort and server space. What a joke.
  26. 1 point
    So I just finished building my PC, and am working on setting everything up with asus aura. Everything is linked and all, it's just that the fans and pump aren't going to the colours I set them to. one fan (lets call it fan 1) and the pump go one colour while the other fan(lets call it fan 2) goes a completely different colour. if I set the aura to blue, fan 2 turns off, if I set it red, the pump and fan 1 turn pink and fan 2 goes green, and If I set it to green, fan 1 and pump go sort of a minty-green and fan 2 goes red. any colour in between and the pump and fan 1 goes a very muted colour near the requested colour and fan 2 goes to a seemingly unkoun colour. If anyone can help me that would be GREATLY APPRECIATED Thanks in advance for your time
  27. 1 point
    I connected the mini USB to my USB port and this showed up: And the controller is unable to change the colors of the fan through the software Sad, because the manual said "download fan software" from the website.... Feeling cheated...
  28. 1 point
    in my opinion the controller should work with the fans. just make sure you get the right controller. there is RGB and Addressable RGB (mini one). get the RGB controller for your fans.
  29. 1 point
    HI!, is there any place where I can get the fans for the V8 GTS?, or should I buy a new one? (P.S.) I'm from Mexico, hope someone can help thanks in advance!
  30. 1 point
    TO THE ATTENTION OF THE COOLER MASTER's SOFTWARE ENGINEERS. The CM Trigger Z software (latest version 1.3.4) has serious problems with the "Keyboard Layout" configuration. I have read in this forum that the software set the keyboard layout upon the installed Windows language version. I found it very stupid (no pun intended) because I could have an English version of Windows installed (I work with foreign customers and I use the English language) but an Italian (layout) keyboard or I could have a German version of Windows installed and a French (layout) keyboard, etc. A better behavior would be if the software will set the keyboard layout based on the Windows 'default input method' chosen by the user (that's the Windows keyboard layout preferences). Besides this how could you haven't implemented a manual switch that let the user choose his keyboard layout? It's truly incredible that the software engineer that made the Trigger Z application had not done this. I have an international English Windows installed and I have the Trigger Z with the 105 Italian layout: let me explain how I can change the keyboard layout in the CM Trigger Z software, because it's always display the 104 English layout. Don't tell me that I've to install the Italian Windows version because this isn't a solution but a remedy to the poor planning and approximate state of the software you've created. And don't try to tell that this Keyboard is out support because is listed in the Cooler Master web site (http://www.coolermaster.com/peripheral/keyboards/triggerz/) as of today. In fact I have bought it (new-sealed) last week because I prefer this keyboard to the newer ones (MasterKeys Pro for example): the Trigger Z has 5 distinct macro keys on the left and a palm rest that the new keyboard doesn't have. I would know if through a custom "CMTriggerZ.ini" file a user could set the keyboard layout he owns or you could supply me with an 'exe' that always set the Italian keyboard layout (no matter in which language Windows is installed) P.S.: I have modded the 'exe' and the 'ini' file with only partial success (the software display the Italian layout but when you choose the keys near the 'enter' button it doesn't function correctly - 104 layout is different from 105 layout).
  31. 1 point
    I had a problem with a cooler master psu i open a rma ticket but they rejected it without reason. It was my 2nd psu cooler master who stop to work like this i advise you never buy a cooler master psu...
  32. 1 point
    Hi I just installed a new coolermaster Masterliquid ML240L on my asus strix z370i motherboard, The fans spin and the pump runs but there is no LED's lit up anywhere. I am unable to set the RGB at all. Neither the fans nor the pump lights up at all, I have tried using the included controller but it does nothing. I have tried different variations and even just the fan alone but it will not light up. Please advise before I return it.
  33. 1 point
    Hello I would like you suggest You by contacting customer service via ticket and they will assist you
  34. 1 point
    I have just bought the MS120 Keyboard and Mouse set - exactly the same issue as described above. Tried a reinstall, a restart, opening in Admin mode etc. Definitely a software issue (especially considering this is only version 1.0). Please fix this - it kind of ruins the whole experience. Hardware is fantastic, but software is clearly lacking.
  35. 1 point
    Just checking but from the looks you have a ASUS Z370-E motherboard? I have the same. A regular RGB header on your motherboard will not work with these fans. You need to connect it to the ARGB header which of you only have one so you will need a ARGB splitter cable to connect everything. (Again a regular RGB splitter will not work) I just returned my MasterFan Pro RGB fans as they make a :) of a rattling sound... And I'm also not the only one! I was now thinking of buying the regular MasterFan RGB fans or the new ARGB fans. Keep me updated if you get it to work with AURA! PS: I'm not related to Cooler Master but just trying to help.
  36. 1 point
    Hello. So 2 days ago I bought a Coolermaster RGB LED controller for my MasterFans rgb, on the 1st day I plugged everything and everything worked fine TILL windows login screen, then all ports from the controller except port 1 stops LED lighting, I replugged everything struggled around this thing for hours, then I started in safe mode and everything works fine. I know there is something on my startup that is buging the controller. The only thing I have on the startup is the AI Suite and its services, ROG Front base services to read the system, GPU Tweak and MSI Afterburner. What could be possibly causing this? Anyone had same issue or similar? Thanks, Jorge
  37. 1 point
    Hey CM dudes, y u not listen to what customers says? Seriously, I said this before: why in the name of something, do you make your keyboards with TWO Windows keys? Why would anyone need two Windows keys? This is an useless redundancy at the expense of a useful key which is the context menu key. Get rid of the right Windows key and bring back the context menu key! I'm looking to buy another mech. keyboard and guess what - even though I enjoy my Rapid-i, it won't be a another CM, I won't make this mistake again. Fix this or you've forever lost me as a client and I'm guessing that whoever uses keyboards for other things than gaming (don't you know, people that make games use keyboards too and they need the context menu key) uses that key just as often and therefore will look somewhere else. Pay a little attention to the "power user" crowd too. Looking forward to the new CM keyboard with a context menu key.
  38. 1 point
    hello for some reason my coolermaster rgb controller is not detected in the cm software. everything is plugged in correctly and the controller is lit powering my rgb fan which is cycling through colours. thanks
  39. 1 point
    Coolermaster needs to invest in better fans, they are trash, they are noisy, they make this odd rattling sound.
  40. 1 point
    Wrapping up the back panel! Going from the cardboard template to metal, making a few adjustments along the way.. Getting the panel mounts to fit.. Now to mount the whole thing into the back panel. 3 L brackets and a few pop rivets later.. I did the same for the top piece, transferring the shape to metal and cutting it out. Some filing and sanding, but instead of pop rivets, I just used some 3M double-stick tape for a nice clean finish. Back panel is finished! Now just one last piece to make.. maybe.
  41. 1 point
    Hi All, I'm planning on buying a Mastercase 6 Pro for my new build and I just wanted to know if I can control the colors of the front LED strip and the rear fan that comes with the case using Asus Aura Sync. On the Aura Sync website it mentions that the case do support but I have not seen it anywhere else(including the CM website). My color scheme for the build is black and white so it'll be great if I can know that this is possible or otherwise I'm stuck with either blue or red. Thanks..
  42. 1 point
    I got no lights at all with both of the MA610Ps. I've returned the second cooler and ended up purchasing the ML240R. This is also supposed to be compatible with AURA. Except they haven't released the software to enable the AURA pass through (it's in beta still - https://www.youtube.com/watch?v=zhCzkxRv8E4) It would be nice if they could release the Beta to us enthusiasts for the time being because I'm pretty over CM at this point and a gesture like that would go toward nullifying how I currently feel toward the company.
  43. 1 point
    Wish I saw these posts before I ordered one. It's April 2018, no trays available anywhere.
  44. 1 point
    I bought the masterliquid ml240r aio cooler, added another fan (mf120l) connected it to the led controller but it wont change light effects. It just stays on the light blue color. The ml240r fans' led connectors are 3 pin while the mf120l is 4 pin. Or should i buy the mf120r? But my question before buying is, is the mf120r led connector 3 pin or 4 pin? If its 3 pin i guess it will work with the led controller included in the box.
  45. 1 point
    Yeah. Id also like to know who the idiot was who thought this was a good idea? Im about to return everything labeled CoolerMaster and trade it all in for Corsair... Never had an issue like this with the dozens of cases and case fans Ive pourchased from them through the years...
  46. 1 point
    Hi. Am upgrading pc to Amd4. Was trying to see if my CPU cooling had an amd4 bracket? In the compatibility chart it shows that Hyper 103 is compatible, however, I can't seem to find an upgrade kit for it. Does this kit even exist???
  47. 1 point
    Yes , you can contact them at here via ticket : Request Ticket
  48. 1 point
    Did you ever happen to find a solution. I am experiencing the same issue are you are. I've tried everything
  49. 1 point
  50. 1 point
    Received this bundle today and had the same input problem. After watching a few youtube reviews I came across one video where the girl mentioned the repeat rate, F9 and F10. Once I loaded up a game I confirmed that THAT was the problem. The 8x repeat rate messes with the directional inputs. Setting it back to the standard 1x (FN+F9) fixed it right there. I could even switch between the two to make sure that it was the culprit. I hope this helps anyone who is having this problem! =)