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Showing content with the highest reputation since 09/20/2017 in Posts

  1. 2 points
    Dear Joseph, We apologize, but the Hyper 212 LED can only be vertically mounted on AM4 motherboards. CM Support Yeah, that was a lot of help. No more CoolerMaster for me anymore. If they would have just gone about it the right way and make a proper backplate, this wouldnt be an issue.
  2. 2 points
    Welcome to the Cooler Master Forums. To ensure the quality of our forums and to protect our members, the following rules are in effect for all sections of the forum, including, but not limited to posts, private messages, user names, user titles, etc. Cooler Master reserves the right to remove posts that do not adhere to these rules and to ban anyone who violates them. Cooler Master also reserves the right to adjust and/or edit these rules at any time and for any reason and to interpret them in any way. Forum Rules No obscene language or materials or trying to circumvent the filter by misspellings or using non-alphabetic characters. No advertising or SPAM, including comments, URLs, images, video, etc. No personal insults or attacks. No insults, harrassment, or flaming of other users. No posts typed in all capitilization No duplicate or repeat posts. No short, meaningless, low quality posts or replies. (i.e. hello, first, yeah, lol) No promotion or advertising for direct competitors of Cooler Master, or advertising for other sites, including comments, URLs, images, video, etc. No posting personal information. This includes but is not limited to: full names, physical addresses, IP addresses, phone numbers, emails, private messages, and social media sites. No use of multiple accounts to avoid a ban. Each user is allowed one active account. No posting copyrighted material without permission from the copyright owner. No attempt to circumvent forum rules, or assisting or encouraging others to do so. While you may receive technical help in these forums, do not expect administrators or moderators to serve you directly. Instead, please contact Cooler Master support: https://account.coolermaster.com/LogOn.aspx General Tips Be kind, courteaous, and respectful to other members. Use proper capitalization and grammar. When starting a new discussion, please check that you aren’t duplicating an existing discussion thread or creating one that is very similar. Keep posts on topic by posting them in the correct section, using informative titles and descriptions, etc. Report any issues you see to administrators or moderators. If you have a technical issue, search to see if there's already a solution. Also, try to follow up on a thread with a solution or fix if you found one. Many other users will find it useful. Administrators and Moderators Administrators and moderators actions, from post removal, post editing, issuing warnings and bannings, etc. are expected to be based upon the abovementioned rules. If you would like to inquire about a particular administrator and moderator action, please email: webmaster@coolermaster.com.tw Please be civil, explain your point, and detail your opinion on it. Disclaimer All comments, visuals, and other material posted on the Cooler Master Forums do not necessarily reflect the view and opinions of Cooler Master and it's employees or affiliates. Cooler Master does not represent or warrant the accuracy of statements or product claims made in the forums.
  3. 2 points
    This article is completely WRONG!!! Cooler Master sells the new AM4 mounting bracket for Hyper 212 LED in China, which is 100% compatible with both old and new version of Hyper 212 LED heat sink. I got this recently. You guys refuse to provide the new upgrading kit to west user, and LIED about it!!
  4. 2 points
    Hello, I am having same issue here. Hyper 212 LED Turbo cannot be rotated and mounted such that the cooler fins align parallel to the DIMM slot on the motherboard. (See image attached) In the image, the blue shaded region is the cooler fins (or heat sink fin). The blue arrow is the air flow direction. The blue orientation is the only way how the cooler can be attached. This is very restrictive for small cases which do not have exit port on right (of this image) I am looking for mounting the cooler, as shown as red shaded orientation, where the direction of air flow is in red colored arrows. ( in this orientation the fins are parallel to the RAM or DIMM slots). Can CoolerMaster help with this. ( I own a Hyper 212 LED Turbo presently and all hardware is just sitting there to be used !)
  5. 1 point
    Greetings, got new Ryzen 1700X cpu, and Asus prime b350-plus Motherboard. Cause no stock cooler in "X" cpu-s package, purchased CM 212X (I knew there is still no - AMD AM4 UPGRADE KIT (RR-ACCY-AM4B-R1) here in east Europe, so there is few solution to mod with parts in 212X package. I use 2011 screws, make new thread with M4 tap in am4 backplate (I and II tap full, and only one, one and half spin with tap III, so it would be tight). Dissamble x clamp, and make small slot (between 2 already existing) with small sharp rasp for new place cooler thorn - used for non sliding, and rasp 4 little boobles since clamp no need to snap in usual places. Add some plastic shells for camuflage, hehe, and voila.
  6. 1 point
    I Love this Series! it is come with so much Features! sadly...i heard from this Thread : http://community.coolermaster.com/index.php/topic/12695-so-sad-cooler-master-690-iii-case-discontinued/ when i heard this...omg im so disappointed...cuz i want to build new PC! this case brings so many features! it's almost Perfect tho...well some other Ppl say it's ugly case...for me? NO! "Don't Judge a CASE just by external look" Please Cooler Master...i want this case back! or just make the new ONE like 690 IV or something Thank you CoolerMaster~!
  7. 1 point
    I just got a new Cooler Master MasterLiquid 240 and on start up it makes a gurgling sound. After about 4-5 mins it seems to stop. Is this normal?
  8. 1 point
    Hi Baqari , i will forward you issue to HQ team So please pm me your ticket number and where you from ?
  9. 1 point
    Hi can you share some picture regarding your installation ? want to see the error part .
  10. 1 point
    Please create a support ticket at the CM fanzone and request the LGA775 bracket. (Details are in my signature)
  11. 1 point
    I've got the Masterbox 5 Lite RGB too, just arrived yesterday, and same issue. If I remove the front panel the temps drop about 9 degrees C cooler on my CPU and 7 degrees C cooler on my M2 SSD that sits next to it, and GPU is down about 5 degrees C. These are all idle temps too. When I install the front panel cover, temps rise within about 3-5 minutes. It's really, really, really poor design with the extremely limited front intake space and the front shroud sitting so close to the case fans leaving no breathing room. This is all with the front fans running at full speed, because although CM remembered to include an RGB splitter, the apparent focus on form over function made them think it was okay to include extremely short fan cables and think it okay to have them run off molex power thus permanently at 100%. The ever present hum of maxed fans which provide terrible airflow is going to drive me nuts. I'm definitely thinking of returning the case and going with something from Fractal or Corsair instead. CM should be shipping out replacement front panels that are larger in dimension and allow for proper airflow and at least a 3pin fan splitter that allows the fans to spin up/down via motherboard (or fan controller/hub) to customers who thought they were buying a higher tiered product. I would forgo RGB and tempered glass panels to get a case which is quieter under desktop operation and actually allows airflow, although the competition manages to offer many/most/all of these things no problem.
  12. 1 point
  13. 1 point
    Yep - you can remove the front door and you'll have a fully meshed front.
  14. 1 point
    I agree, I am against closed front panels, but I think is possible to detach and remove the front panel of the C700P
  15. 1 point
    Bhai Please create new ticket , Customer services will help you .
  16. 1 point
    Calling us to do what????? If you are looking for feedback, I will dip in with a bad thing, a horrible thing, a good thing and a great thing or two... First, the bad thing is that the front I/O on the face-plate should be updated. Considering this is your flagship case, and USB 3.1 has been out for over a year, you should have two usb 3.0 ports, a usb 3.1 A port, and of course a type C 3.1 port. This is such a no-brainer that I can't believe you guys have droppe the ball on that one. Second, the horrible thing is everything I read before buying this case was that you could put a 280mm and a 360mm AIO system in this case, on the top and front respectively. But I have purchased a Kraken X62 and the end tanks on the radiator are too long to fit on top, with the fans in a push config. So I've had to install it with the fans above it, in a pull config, and even then could barely get a few screws to grab its threads. This is not a good situation. Third, a good thing is that this case is built very sturdy, looks and feels very premium in person. Lastly, the great thing is this case looks very different online than it does in person. Online, the red accents look bright reddish orange, but in person they look much more like a copper color, darker and more beautiful than the online appearance. I really love the metal flake pieces in the paint, that gives it the metallic finish from all angles. Because of that and how nicely painted the black areas are as well, this case IS SO MUCH SHARPER IN PERSON THAN IT IS ONLINE. I LOVE THIS CASE! That being said, I would like an updated face-plate and an rgb light tube instead of a single colored one.
  17. 1 point
  18. 1 point
    Update: Was informed by the Cooler Master case specialists, the MasterCase Maker 7 will be available in 2018. This is to ensure the case is perfect upon release.
  19. 1 point
    I've been looking to buy the CM Mastercase maker 7 for a long long time as it is made for xl-atx motherboards and much larger radiators. I've been using a cosmos 2 since they first released and own 2. But the Mastercase maker 7 has a lot of features I've been craving. 1. Tinted tempered glass side panel 2. Black interior (not red) 3. Xl-atx full tower 4. Lower shelf (psu) cover with customized panels 5. Its big! All that is available in stores is the tiny CM Mastercase 5 and 5t (with red), it's beautiful but it's too small. Where is my dream case the maker 7? been wanting to buy this for sooooo long, why won't you take my money?
  20. 1 point
    Any Idea when the brackets will be back in stock?
  21. 1 point
    There is no information about hyper 103 am4 compability , if anyone own 1 pls let me know
  22. 1 point
    My System is as follows. CM Mastercase Pro 5 3x 140mm Front Intakes 1x 140mm Rear Exhaust Top of case 2x Radiator Fans set as exhaust in Pull arrangement set on Silent @approx 1300rpm Pump approx 8200rpm as per BIOS read out and Open Hardware Monitor AMD FX8350 stock w/included gel thermal paste, full thin coverage of top of CPU Asrock Fatal1ty 990FX Killer Mainboard ASUS Nvidia GF GTX 1060 6GB GSKILL 2x 8GB 2400 Ram @2133 Zalman 750w PSU 2x SSD 1x 7200 HDD Win 8.1 x64
  23. 1 point
    Your motherboard should be compatible, if it is ATX or smaller. Are all PSU cables connected? (And you did use the M/B standoffs, right?)
  24. 1 point
    I GOT IT!!!! FINALLY!! The support didn't help, just told me to return it (as always) which was not an option as I bought it in Bangkok and live in Australia. Anyway, there was another thread on this and the guy said he just waited. Well I have waited 2 months at least with nothing, when randomly, when my PC was turned off, the lights went red. I turned on my PC in hope but the lights turned off. I pressed right click and DPI but nothing happened. Then, in a last shot of desperation I pressed the DPI and the scroll wheel when the lights finally turned on to pulse mode. I then followed the instructions in the manual to change it to static cyan just how I like it. Now, for the red lights to appear I had to plug the mouse into the 'always getting power USB port' on my motherboard, so that when the PC was off the mouse was receiving power but no data. Most laptops and decent desktops have this port. It can usually be identified by a Lightning bolt next to the usb port. Hopefully this helps someone.
  25. 1 point
    And I just got right about the USB UUID with a little modding I just fixed it. What I have done: -Download the latest driver and unpack it -open up "setup.ini" Why this file? the Setup checks for the device Class Guid. it won't install because it does not match.. So where can I find this? -right click speaker icon on desktop -select playback devices -double click your Speakers (Sirus Headset) -on General click on properties -once there you want to go to "Details" and select "Class Guid" This Class Guid is what is being used for the setup. Go ahead and right click it for copying and paste it without its { and } in your setup.ini and save Happy installing P.S: Can one tell me if the Guid {4d36e96c-e325-11ce-bfc1-08002be10318} is the same for them or not. If so, I can Zip a correct installation for people to download for windows 10 Now I feel like I should get paid by CM for doing their job.. (jk jk al in good fun) EDIT: I felt so free to just zip up the installation with the changed Class Guid and slammed it on my server for people to get around their issue. I don't know if this sorts out the issue for you, but once I got replies that it actually work for them I'm happy. http://teknocatron.com/software/cm%20storm/Sirus%20AP%20for%20Win10.zip