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Showing content with the highest reputation since 01/20/2018 in Posts

  1. 2 points
    all i want to do is order the am4 bracket for the cooler master air maker 8. i have chatted with a live representative about 8 times first time the guy claimed if u order the product from newegg or amazon the am4 bracket would be included, which i knew was false. so i spoke to supposedly to THE EXACT SAME REPRESENTATIVE under alias “Adrian” and he then proceeded to tell me it WOULD NOT come with the bracket. i then spoke to representatives again that could never just send me a damn link to buy the bracket. its as if they have no idea how to. u can forget calling cooler master bc u know damn well they dont answer their phone. service is horrible. id love a DETAILED EMAIL with a DIRECT LINK to buy the am4 bracket for my COOLER MASTER AIR MAKER 8 CPU FAN. It is literall listed NO WHERE on ur website. Thanks for alot of wasted time for a 2 dollar part u couldnt just ship out to begin with and god awful customer service email: ejk19877@gmail.com
  2. 2 points
    I didnt buy it for the RGB, actually didnt know it was there until I got the product with my amd cpu "in a box", but..... you make a fan with a RGB light on it, you make it color adjustable by a wire to USB port on the motherboard and you have a piece of software to control the color...... so far so good.... Then why can the software only do 4 things..... 1. cycle colors 2. set it as one static color 3. the the light blink (breathe) 4. off. what happend to all the cool stuff..... 5. The obvious... color scale depending on cpu speed 7. color scale depending on fan speed 8. color scale depending on hdd/ssd activity 9. Blink to music beats... 10 going further......blink to every keyboard input....if detectable.
  3. 2 points
    I don't think getting a response is the issue, its the problem that some are being allowed to get the bracket, and others like myself are being flat out told that there is no bracket.
  4. 2 points
    Hello from me also, it might not be a CoolerMaster but i think it belongs here!! Here i give you CrackedTurbine case mod!!
  5. 1 point
    I see lots of comments in the forum about challenges with the LEDs in the C700P case. I'm having issues as well. My rig includes a Ryzen-powered Asus Crosshair VI Hero motherboard and RAM modules with LEDs. Some of you may know that Asus is the mother/owner of the whole Aura lighting control tech and is supposed to work with multiple vendors. It seems it is not that easy though. When I connect the MB LED control header the the LED/Fan controller in the C700P I get less than desirable behavior. The case selector button on the case top for LED controls never cycles to the MB control option. Outside of that the other modes work fine and I get all the LED colors. So, the LEDs work (and so do the fans). Just not the MB mode. When I load Asus' Aura LED control software it is supposed to display the various LED systems that can be controlled. Instead of seeing the MB, RAM modules and the case all I get is the MB. I CAN control the motherboard with this software but nothing else. Argh! I know that this is likely an Asus problem to solve, it is about their MB and Aura software but I was wondering (hoping?) somebody here might have wrestled with this already and broke the code... please share? Has anyone actually controlled the C700P case with Aura yet? What did you have to do? Maybe even with a Asus Crosshair VI Hero? Is anyone able to select the MB mode with the LED selector on the top of the case? What does it do?
  6. 1 point
    TO THE ATTENTION OF THE COOLER MASTER's SOFTWARE ENGINEERS. The CM Trigger Z software (latest version 1.3.4) has serious problems with the "Keyboard Layout" configuration. I have read in this forum that the software set the keyboard layout upon the installed Windows language version. I found it very stupid (no pun intended) because I could have an English version of Windows installed (I work with foreign customers and I use the English language) but an Italian (layout) keyboard or I could have a German version of Windows installed and a French (layout) keyboard, etc. A better behavior would be if the software will set the keyboard layout based on the Windows 'default input method' chosen by the user (that's the Windows keyboard layout preferences). Besides this how could you haven't implemented a manual switch that let the user choose his keyboard layout? It's truly incredible that the software engineer that made the Trigger Z application had not done this. I have an international English Windows installed and I have the Trigger Z with the 105 Italian layout: let me explain how I can change the keyboard layout in the CM Trigger Z software, because it's always display the 104 English layout. Don't tell me that I've to install the Italian Windows version because this isn't a solution but a remedy to the poor planning and approximate state of the software you've created. And don't try to tell that this Keyboard is out support because is listed in the Cooler Master web site (http://www.coolermaster.com/peripheral/keyboards/triggerz/) as of today. In fact I have bought it (new-sealed) last week because I prefer this keyboard to the newer ones (MasterKeys Pro for example): the Trigger Z has 5 distinct macro keys on the left and a palm rest that the new keyboard doesn't have. I would know if through a custom "CMTriggerZ.ini" file a user could set the keyboard layout he owns or you could supply me with an 'exe' that always set the Italian keyboard layout (no matter in which language Windows is installed) P.S.: I have modded the 'exe' and the 'ini' file with only partial success (the software display the Italian layout but when you choose the keys near the 'enter' button it doesn't function correctly - 104 layout is different from 105 layout).
  7. 1 point
    Updated : Got info from HQ the answer is YES ABS
  8. 1 point
  9. 1 point
    Please patient because i just talked with HQ team regarding this man ... I will share later on when i get the result .
  10. 1 point
  11. 1 point
    + Have to remove your picture on the TOP the first one > protect your privacy
  12. 1 point
  13. 1 point
    No, i did not remove the stock backplate of my tomahawk b350 mobo. i only used the screws and the bracket that they shipped to me and was able to attach the heatsink vertically.
  14. 1 point
    Same thing for me but more - I bought an Asrock B350 Fatality mobo to go with my Ryzen 5 1600x CPU. As the 'x' series don't come with coolers, decided to buy a CoolerMaster Evo 212x. Firstly, the screws that came with it did not fit in the stock backplate that came with my mobo, and the backplate I was provided with (from CM) did not align with any of the holes around my CPU in the motherboard. Even if the backplate aligned or the screws fit, the "AM4" bracket doesn't even fit. It's too short and the only way to get it to fit would be to just shove it in and (when tightened) damage the mobo. Not happy at all with this false advertisement, last time I buy a thing from Coolermaster. (Below I have shown the incompatibilities. On the image with the arrows I am showing where the screws are supposed to fit but do not. In that image is the stock backplate that came with the motherboard.)
  15. 1 point
    Hello , Can you pm me your ticket number ?
  16. 1 point
    I just started my own support ticket and included the posted pic for the bracket. I wonder if I'll get the same response.
  17. 1 point
    Please patient , our customer services will reply your ticket as fast as possible .
  18. 1 point
  19. 1 point
    Did you ever happen to find a solution. I am experiencing the same issue are you are. I've tried everything
  20. 1 point
    Just got a new CM Devastator II keyboard, No native Linux support for the back lighting, so the keyboard lights do not work with the "scroll lock" key like in windows. Never fear you can enable it from a terminal by typing "xset led 3" boom you have back lighting working now. Lazy mans tip.. While you have the terminal open type "touch xlights.sh" open the file with whatever you use to edit text add "xset led 3" save the shell script. Go to system settings , Then startup and shut down, select Autostart, then Add Script button on the right point it to the script you just made, then check create as symlink. Should autostart now. Enjoy
  21. 1 point
    Yep - you can remove the front door and you'll have a fully meshed front.
  22. 1 point
    There is no information about hyper 103 am4 compability , if anyone own 1 pls let me know
  23. 1 point
    Your motherboard should be compatible, if it is ATX or smaller. Are all PSU cables connected? (And you did use the M/B standoffs, right?)
  24. 1 point
    Received this bundle today and had the same input problem. After watching a few youtube reviews I came across one video where the girl mentioned the repeat rate, F9 and F10. Once I loaded up a game I confirmed that THAT was the problem. The 8x repeat rate messes with the directional inputs. Setting it back to the standard 1x (FN+F9) fixed it right there. I could even switch between the two to make sure that it was the culprit. I hope this helps anyone who is having this problem! =)
  25. 1 point
    And I just got right about the USB UUID with a little modding I just fixed it. What I have done: -Download the latest driver and unpack it -open up "setup.ini" Why this file? the Setup checks for the device Class Guid. it won't install because it does not match.. So where can I find this? -right click speaker icon on desktop -select playback devices -double click your Speakers (Sirus Headset) -on General click on properties -once there you want to go to "Details" and select "Class Guid" This Class Guid is what is being used for the setup. Go ahead and right click it for copying and paste it without its { and } in your setup.ini and save Happy installing P.S: Can one tell me if the Guid {4d36e96c-e325-11ce-bfc1-08002be10318} is the same for them or not. If so, I can Zip a correct installation for people to download for windows 10 Now I feel like I should get paid by CM for doing their job.. (jk jk al in good fun) EDIT: I felt so free to just zip up the installation with the changed Class Guid and slammed it on my server for people to get around their issue. I don't know if this sorts out the issue for you, but once I got replies that it actually work for them I'm happy. http://teknocatron.com/software/cm%20storm/Sirus%20AP%20for%20Win10.zip