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Showing content with the highest reputation since 08/20/2018 in all areas

  1. 3 points
    I recently bought the Masterset MS121 in order to use it to control my late 2016 MacBook Pro With the touch bar. However, I found that the keyboard did not work at all. It does not light up or show any form of life. I have plugged it into a windows PC an I have found that it works on that, then I plugged it into an iMac and it doesn't work there either. Is there any way that I can get it working on Mac or will I have to get a refund? Are any of the CM keyboards Mac compatible? Thanks in advance.
  2. 2 points
    I have a X299 Gigabyte Aorus Ultra gaming pro on the cooler master webpage its advertised as the led on the case can be controlled by the motherboard On the case there is a 3 pin connection with the word gigabyte but im unable to control the led lights via my motherboard gigabyte web page has this: RGB FUSION support Digital LED and RGBW Light Strips From Cooler Master webpage: I/O Port - Fans/LightingFan Speed Control Button, ARGB Control Button I also own the Corsair RGB eco system with a commander pro ect ect Anyway I can control the lights on the case with the corsair software? I want to change the case light strips with white, but i cannot control the case lights other than using the default functions via the case button
  3. 2 points
    Hello guys, I'm building my ultimate PC RIG and, obviously, I couldn't do that without CoolerMaster Components! I just bought (1 week ago) a CoolerMaster Mastercase H500M PC Case and I also bought one of the latest MSI Motherboards (MSI Z390 ACE). I know that both the PC Case and the MoBo support ARGB. My H500M has an internal ARGB Controller (screwed to a side panel) but since I want to sync the H500M Fan Lights with MSI Mystic Light (so that my FANS, MoBO, RAM, PSU and SSD are all syncronized in terms of RGB Lights), I would like to know how to proper set the wire connections up. So far I have connected the ARGB Fans from the H500M to the H500M Controller and then I connected the Controller to my JRAINBOW Connection on the Motherboard. Will this be enough to let the Motherboard control the Lights? Or do I need to connect the fans directly to my MoBo? Also I'm planning on buying a CPU RGB Watercooler. I noticed that the H500M RGB Controller has two inputs. One is being used for the RGB Fans as I mentioned above, can I use the other input for the CPU WaterCooler? Thank you very much for your help, you guys rock! Joao Pereira
  4. 2 points
    Hey, what kind of sound do you hear?
  5. 2 points
    I have pointed down psu's fan and it's fine. And u should connect fans to the splitter and splitter to the desk to some SYS_FAN. With MB530P is included just splitter to the psu, not to mobo so you should buy if you wanna control it.
  6. 2 points
    Hey, lol, I have exactly same prob with exact components.. and u should connect it to ARGB header, not RGB. But I did it and it didnt help me... Idk what to do.
  7. 2 points
    I WORKED IT OUT!!! I have the CM ML120 with only one fan connected but this will work if you are using two. I should've done some research because the advertising on the box said Aura Sync, and I would assume it was illegal to advertise such things if it weren't available. I followed all the instructions that was given in the manual, plug cables into AIO header and CPU header, plug the other pump cable into the controller, plug the fans into the splitter which plugs into the controller, then i had to power the bloody thing too and figured out why it didn't work. then with a little research, the thought process was I had to plug SOMETHING into the RGB header on the motherboard... but the question was what! then after a little bit of playing around with different cables (including the 4 pin cable) plugging in and out of the controller it donned on me.... I needed a splitter that connected the pump and fans, and plug that directly into the RGB header on the motherboard. and then Bobs your uncle. Aura sync works instantly!!! So just to reiterate what I have done. Coolermaster supply a 3 way splitter, which you plug the female plugs from the pump and fan(s) into using the Male-Male adapters. Then simply plug the single female end into the 3pin RGB port on your motherboard.
  8. 2 points
    you need to download the masterplus instead of the rgb software. ARGB BOX Firmware v1.0.0.1
  9. 1 point
    Bought this mouse recently and I love the feel of it, however I cannot install the software so that I can customize the mouse ad turn of the annoying lights or at least a less obnoxious setting. Please Help !!!!
  10. 1 point
    Eager to play Andromeda Mass Effect? Cooler Master will award 10 lucky winners with PC game codes and 2 peripherals on April 11th. Participate in the giveaway here
  11. 1 point
    I have an MSI b450 tomahawk and purchased a 3 fan kit of mf120r argb fans. Upon opening the fan kit, I noticed the connector from the kit for 4 fan headers (label says msi/asus/asrock connector) has a 2nd pin slot that is null (no opening), but my board has all 4 pins present on the board. This means it is unusable on the board. Is there another adapter or something in the kit I am missing?
  12. 1 point
    Hello, This is what I've done. I received a replacement part yesterday by mail. Very reactive support ! Thanks a lot.
  13. 1 point
    Open a Ticket (took 2 days for me to get a answer). Had the same Problem u need a new top, front and a new pcb. Seems u got two old models. They changed a lot
  14. 1 point
    You can use the glass panel from C700P case: https://www.cmstore.eu/case/dual-curved-tempered-glass-side-panel-for-cosmos-c700p/. I've asked them in 2018 the same question and they said it would fit. If you need proof I can post a screenshot from my e-mail or you could contact them directly at: shop@coolermaster.eu .
  15. 1 point
  16. 1 point
    Hi Paul, These are available on our CM store EU 3,5: https://www.cmstore.eu/spare-parts/n300-n400-force-500-toolless-3-5-fasteners-sold-per-1/ 2,5 & 5,25: https://www.cmstore.eu/spare-parts/n300-n400-toolless-2-5-5-25-fasteners-sold-per-1/
  17. 1 point
    A very BIG THANK YOU for your great support, I've received three new fans for my cooler in just one week!!! I have already installed them on my system and everything is QUIET and COOL!!! Thank you very much!!!
  18. 1 point
    Here you go. Manual.zip
  19. 1 point
    has anyone solved this problem? I think coolermaster should do something, we spent a lot for this case! it can happen that a product has a defect but the company has to do something to solve, I have done some research on google and there are so many people with this problem! the case coolermaster cosmos c700m has problems with the leds and the automatic speed of the fans ..
  20. 1 point
    Thanks to CM Michiel. Useful tip.
  21. 1 point
    Hi coolermaster, my name is Daniel from Singapore. My fist computer was built was in your N series N200 windowed it has lasted thru the 5 years beautifully. Now I'm going to upgrade my Haswell system to a Ryzen system and I plan to do it in one of your smallest cases, I got my hands on your classic Elite 110s (mesh front) via newegg.sg I hope you will launch an updated version of the elite 110, here are a few things you could improve on : A finer mesh for the front (with rgb power button). Mesh filters for exhaust/intake points. Extended length for gpu with twin fans. Move the store side plate on gpu side to opposite side. Thank you
  22. 1 point
    does anyone have the firmware they can upload all the links to cooler master dont work
  23. 1 point
    I have installed the portal software and I always get the same message about being connected to the internet even though I already am and after many deletes and re - installs it is still not working.
  24. 1 point
    I second this. Would like to have an answer.
  25. 1 point
    so a ARGB controller will not work you need something like this http://www.coolermaster.com/cooling/cooling-rgb-accessories/rgb-led-controller/ its a rgb controller you need
  26. 1 point
    Update: The SATA power cable coming from the front panel looked bigger than normal to me and it didn't occur to me to attach it to the PSU via a SATA power supply cable. This cable is indeed the same that you use for a HDD. I simply connected this cable to the PSU and the power button light lit up. You then just simply take the 3x1 RGB splitter cable, hook it to all the fans and then there is one similar cable left coming from the front control panel. Attach the end of your 3x1 RGB splitter cable to this remaining cable and your fans should fully work. The fans spinning action is totally separate from the power required for the RGB. I feel like an idiot because I originally missed that SATA power supply cable and had no idea where it was supposed to go, but in the end I'm very happy with my purchase. This case looks awesome in person, especially now that it's finally working as it should. Lol : ) The directions that came with it really could be much better. Original post: I am having the same exact problem. I do not have a RGB header on my mobo, but was under the impression that I could still control the RGB fans by the button on the front panel. Not to mention, it says that an RGB controller is included, which I'm assuming is built in on the front panel because I did not receive a separate RGB controller. Having an RGB controller would mean that I should not need an RGB header..... just power to the RGB components....correct? Sorry I'm kind of a newbie.
  27. 1 point
    I, sadly, also have created an account just to say thank you. I was trying to figure out how the "FN" things worked, and I pressed 4X thinking it would make the colors move faster...
  28. 1 point
    Now Jan 5th 2019. No fans, no support! Guess Gold333 is correct, should buy from a respectable company.
  29. 1 point
    Title. I just want to know if it the tower's height is too short for both the cooler and the ram sticks.
  30. 1 point
    in my opinion the controller should work with the fans. just make sure you get the right controller. there is RGB and Addressable RGB (mini one). get the RGB controller for your fans.
  31. 1 point
    I'm in the same boat - zero response to my ticket, never mind getting an RMA started. 650w PS was DOA. I've gone out and bought another brand PS. Also I just returned a CM case and fans I had also purchased out of principal. Never again will I deal with CM. Lesson learned - wish I had checked their own forums first.
  32. 1 point
    Can you turn a cosmos C700p into a C700m ?
  33. 1 point
    Maybe try to get one from cmstore? https://www.cmstore.eu/spare-parts/masterbox-5-full-front-panel-mesh/ For me I have replaced MasterBox 5 White full front mirror panel with this full front mesh panel. I believe it is compatible with MasterBox 5 Pro RGB as well. If in doubt, do request a support ticket in CM Fanzone and they do answer professionally from my experience.
  34. 1 point
    "At Cooler Master, customer satisfaction is our number one goal." Yeah, right. Like the rest of you, I spent $300+ on a new CM Cosmos case only to have a problem with the front panel header. I've had the same experience the rest of you seem to have had - which is basically silence on Support end. They need to put my money where their mouth is and address Support issues in a timely manner.
  35. 1 point
    I am shocked nobody responded to you. To answer your 1st question about USB 3.1 and 3.0 - the Cosmo C700P comes with a USB 3.1 connection wire as you discovered but it's a little ahead of it's time so the particular motherboard you have does not have a USB 3.1 header so you're not going to plug that cable into anything unless you upgrade your motherboard that has a 3.1 header. 3.1 connections exist in the back on the i/o ports. ASMedia® USB 3.1 Gen 2 controller : 1 x USB 3.1 Gen 2 port(s) (1 at back panel, teal blue, Type-A, Support 3A power output) ASMedia® USB 3.1 Gen 2 controller : 1 x USB 3.1 Gen 2 port(s) (1 at back panel, , USB Type-CTM, Support 3A power output) Source: https://www.asus.com/us/Motherboards/PRIME-Z370-A/specifications/ For question 3 , this is where you get your lighting and fan control speeds from. The manual could be better but basically it's identifying your sata power connectors, fan connectors and lighting connectors. I don't know a better way to explain that. Sorry it's a late response , hope it helps.
  36. 1 point
    Hello, I am building a new Threadripper PC and was wondering when this will release. I have always used CM products in the past and would like to use them here but don't want to be left waiting too long for this cooler. Thank you.
  37. 1 point
    Just released with link from coolermaster to purchase on newegg!? $139 seems like a great price. typo maybe?
  38. 1 point
    I had a problem with a cooler master psu i open a rma ticket but they rejected it without reason. It was my 2nd psu cooler master who stop to work like this i advise you never buy a cooler master psu...
  39. 1 point
    I'm having the same issue. Purchased a 3pk of RGB 120mm fans with a controller. One of the fans has red and green reversed.
  40. 1 point
    Also very frustrated with these issues, I bought the ML240R and thought beauty comes with an RGB controller so I bought all cooler master RGB fans. Only to find out their other fans are all 4 pins and all the RGB controller with the ml240r and fans are all 3 pin so they did not work. I then Brought their standalone controller for the fans meaning I needed 2 controllers and cables in my case to run RGB systems on all the same branded equipment. a couple weeks into the system being built the lights on the two radiator fans and the CPU cooler all went out, I believe it is the controller as both the CPU cooler and the fans went out at the same time. I have tried testing different things with my other controller and the RGB port on my Mobo but cannot get the lights working. The connections on the ml240r controller and fans are horrible and flimsy. I am in a difficult situation as the cooler is working as it should as a cooler, and as I have no spare coolers to use I'm finding it hard to make the computer useable while I send it back for the RGB issues. I am tempted to go buy another branded cooler and ditch all my cooler master gear into a bin and set it on fire which is a shame since i brought 6-7 of their fans and the extra rgb controller I expected much more than this from a company like cooler master. Their "live support" is never online and take forever to answer tickets.
  41. 1 point
    I purchased this today as it's listed on Asus own website that its Aura sync compatible. After slogging through the TERRIBLE manual (come on Coolermaster!), i found hours later despite numerous tries that no, it is not compatible with Aura. The Aura plugin is visible when you download the software from CM, but it's greyed out for me. EDIT: Figured it out and got it to sync with Asus Aura - the ML240 needs to have the CM software installed to enable Asus Aura (although the AURA & AURORA plugins are still unaccessible from the software.) I detached the controller and just used the 3in1 aRGB cable, plugged that into the aRGB of the Z370-F, opened both CM & Aura apps, and it synced.
  42. 1 point
    Seeing as no one has answered this I will. NO! it's not compatible with Aura. You cannot plug the ML240/120R fan or pump LEDs into the RGB header on an ASUS MB. The Aura compatible badge on the box is a scam to get you to buy it. How do I know? Well, I have been through two ML240R's. First ones LED's died within a week. Now the replacement controller box has died and I'm waiting for Coolermaster to answer my support ticket. I only bought this watercooler cause I thought it was compatible with my ASUS Aura M/B. BTW: I have 30 years of PC experience.
  43. 1 point
    Good Morning! I have a Cooler Master Cosmos S, but I can not connect the front connectors. I have doubts with this 3-pin connector, I do not know what its function. Somebody help me!! please?
  44. 1 point
    i created an account just to say thank you. Couldn't figure out what i had done.
  45. 1 point
    Well I have Managed To Install The Coolermaster Master Air 8 CPU Cooler In CM 690 III Its perfectly installed in my CM 690 III as i was worried that it wont fit becouse cooler is big 172mm and on CM site it was given that CM 690III supports max of 171MM height CPU cooler But its fit even there is still more gap after closing the side panel like was using H100I previously now i got this monster and i am really impressed really... My I5 4670K Overclocked @4.4Ghz and max Temp after running prime 95 for 10 Min it wont exceed 60'C and my ambient Temp are 35'C+ i am from India Newdelhi and its summer time very hot and humid Here Are the Pictures
  46. 1 point
    Hi I dont find the Connectors for Power and HDD LEDs!!? Im going Crazy!! xD I hope someone can help! greez @all
  47. 1 point
    Have you tried the following? Reset:unlug the keyboard press FN+Right Alt replug the keyboard back in (while keeping FN+Right Alt pressed) Clear onboard memory:keep the keyboard plugged in to the PC Press FN+E for about 3 to 5 seconds Does the same happen when connected to another PC/Laptop? And are you using USB 2.0 or USB 3.0 ports?
  48. 1 point
    Hi Apollo, You might have turned on the repeat rate. Press FN+ F5 to set it back to 1x. FN+F5= Repeat rate 1x FN+F6= Repeat rate 2x FN+F7= Repeat rate 4x FN+F8= Repeat rate 8x Let me know if this solves the issue
  49. 1 point
    Received this bundle today and had the same input problem. After watching a few youtube reviews I came across one video where the girl mentioned the repeat rate, F9 and F10. Once I loaded up a game I confirmed that THAT was the problem. The 8x repeat rate messes with the directional inputs. Setting it back to the standard 1x (FN+F9) fixed it right there. I could even switch between the two to make sure that it was the culprit. I hope this helps anyone who is having this problem! =)
  50. 1 point
    Update: Using a surge protector took care of the issue. Thanks guys