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Showing content with the highest reputation since 08/07/2018 in all areas

  1. 3 points
    I recently bought the Masterset MS121 in order to use it to control my late 2016 MacBook Pro With the touch bar. However, I found that the keyboard did not work at all. It does not light up or show any form of life. I have plugged it into a windows PC an I have found that it works on that, then I plugged it into an iMac and it doesn't work there either. Is there any way that I can get it working on Mac or will I have to get a refund? Are any of the CM keyboards Mac compatible? Thanks in advance.
  2. 2 points
    Hey, what kind of sound do you hear?
  3. 2 points
    I have pointed down psu's fan and it's fine. And u should connect fans to the splitter and splitter to the desk to some SYS_FAN. With MB530P is included just splitter to the psu, not to mobo so you should buy if you wanna control it.
  4. 2 points
    Hey, lol, I have exactly same prob with exact components.. and u should connect it to ARGB header, not RGB. But I did it and it didnt help me... Idk what to do.
  5. 2 points
    I didnt buy it for the RGB, actually didnt know it was there until I got the product with my amd cpu "in a box", but..... you make a fan with a RGB light on it, you make it color adjustable by a wire to USB port on the motherboard and you have a piece of software to control the color...... so far so good.... Then why can the software only do 4 things..... 1. cycle colors 2. set it as one static color 3. the the light blink (breathe) 4. off. what happend to all the cool stuff..... 5. The obvious... color scale depending on cpu speed 7. color scale depending on fan speed 8. color scale depending on hdd/ssd activity 9. Blink to music beats... 10 going further......blink to every keyboard input....if detectable.
  6. 2 points
    I WORKED IT OUT!!! I have the CM ML120 with only one fan connected but this will work if you are using two. I should've done some research because the advertising on the box said Aura Sync, and I would assume it was illegal to advertise such things if it weren't available. I followed all the instructions that was given in the manual, plug cables into AIO header and CPU header, plug the other pump cable into the controller, plug the fans into the splitter which plugs into the controller, then i had to power the bloody thing too and figured out why it didn't work. then with a little research, the thought process was I had to plug SOMETHING into the RGB header on the motherboard... but the question was what! then after a little bit of playing around with different cables (including the 4 pin cable) plugging in and out of the controller it donned on me.... I needed a splitter that connected the pump and fans, and plug that directly into the RGB header on the motherboard. and then Bobs your uncle. Aura sync works instantly!!! So just to reiterate what I have done. Coolermaster supply a 3 way splitter, which you plug the female plugs from the pump and fan(s) into using the Male-Male adapters. Then simply plug the single female end into the 3pin RGB port on your motherboard.
  7. 2 points
    you need to download the masterplus instead of the rgb software. ARGB BOX Firmware v1.0.0.1
  8. 2 points
    There have been multiple posts on this forum regarding the controller for our AIO's. This company has neglected to comment on the problem, essentially spitting the faces of their customers. "Plug in your CM device to get started" I'm now going to spend a few hours leaving the worst reviews for their products across as many sites as possible. No one should buy coolmaster products with this level of neglect and contempt for their own customers. Garbage company. Garbage products. Garbage customer service. No clear stance on anything, it's always just "contact customer support"
  9. 1 point
    I have an MSI b450 tomahawk and purchased a 3 fan kit of mf120r argb fans. Upon opening the fan kit, I noticed the connector from the kit for 4 fan headers (label says msi/asus/asrock connector) has a 2nd pin slot that is null (no opening), but my board has all 4 pins present on the board. This means it is unusable on the board. Is there another adapter or something in the kit I am missing?
  10. 1 point
    You can use the glass panel from C700P case: https://www.cmstore.eu/case/dual-curved-tempered-glass-side-panel-for-cosmos-c700p/. I've asked them in 2018 the same question and they said it would fit. If you need proof I can post a screenshot from my e-mail or you could contact them directly at: shop@coolermaster.eu .
  11. 1 point
  12. 1 point
    Hi Paul, These are available on our CM store EU 3,5: https://www.cmstore.eu/spare-parts/n300-n400-force-500-toolless-3-5-fasteners-sold-per-1/ 2,5 & 5,25: https://www.cmstore.eu/spare-parts/n300-n400-toolless-2-5-5-25-fasteners-sold-per-1/
  13. 1 point
    A very BIG THANK YOU for your great support, I've received three new fans for my cooler in just one week!!! I have already installed them on my system and everything is QUIET and COOL!!! Thank you very much!!!
  14. 1 point
    I have a X299 Gigabyte Aorus Ultra gaming pro on the cooler master webpage its advertised as the led on the case can be controlled by the motherboard On the case there is a 3 pin connection with the word gigabyte but im unable to control the led lights via my motherboard gigabyte web page has this: RGB FUSION support Digital LED and RGBW Light Strips From Cooler Master webpage: I/O Port - Fans/LightingFan Speed Control Button, ARGB Control Button I also own the Corsair RGB eco system with a commander pro ect ect Anyway I can control the lights on the case with the corsair software? I want to change the case light strips with white, but i cannot control the case lights other than using the default functions via the case button
  15. 1 point
    Thanks to CM Michiel. Useful tip.
  16. 1 point
    does anyone have the firmware they can upload all the links to cooler master dont work
  17. 1 point
    I have installed the portal software and I always get the same message about being connected to the internet even though I already am and after many deletes and re - installs it is still not working.
  18. 1 point
    alot of idiots (like me) who are new to pc building bought this case forgetting to think about airflow. i just want to know if there are front panels that will fit my case with better airflow. thanks in advance
  19. 1 point
    I can confirm this; airflow is appalling. How about making a simple mesh front panel?
  20. 1 point
    My liquid cooler sounded bubbly, less so than yours, and I just assumed it was normal. Now I'm RMA'ing because of pump failure so I'm really curious how coolermaster responds to you.
  21. 1 point
    Hello there, You should check if your psu still has warranty. G650M has 5 year guarantee after buying if you have the receipt. If you don't have the receipt you can use the serial number(it shows when did psu got manufactured) of psu to check for guarantee. If your psu is eligible for RMA you can send it for replacement or repair for free. (You only need to cover shipping cost.) https://account.coolermaster.com/LogOn.aspx sign in in here. Go to my product then register your product. After that just follow instructions. But before doing all of this make sure your PSU is the problem. If you don't have a guarantee you can try a local repair shop.
  22. 1 point
    so a ARGB controller will not work you need something like this http://www.coolermaster.com/cooling/cooling-rgb-accessories/rgb-led-controller/ its a rgb controller you need
  23. 1 point
    Update: The SATA power cable coming from the front panel looked bigger than normal to me and it didn't occur to me to attach it to the PSU via a SATA power supply cable. This cable is indeed the same that you use for a HDD. I simply connected this cable to the PSU and the power button light lit up. You then just simply take the 3x1 RGB splitter cable, hook it to all the fans and then there is one similar cable left coming from the front control panel. Attach the end of your 3x1 RGB splitter cable to this remaining cable and your fans should fully work. The fans spinning action is totally separate from the power required for the RGB. I feel like an idiot because I originally missed that SATA power supply cable and had no idea where it was supposed to go, but in the end I'm very happy with my purchase. This case looks awesome in person, especially now that it's finally working as it should. Lol : ) The directions that came with it really could be much better. Original post: I am having the same exact problem. I do not have a RGB header on my mobo, but was under the impression that I could still control the RGB fans by the button on the front panel. Not to mention, it says that an RGB controller is included, which I'm assuming is built in on the front panel because I did not receive a separate RGB controller. Having an RGB controller would mean that I should not need an RGB header..... just power to the RGB components....correct? Sorry I'm kind of a newbie.
  24. 1 point
    I, sadly, also have created an account just to say thank you. I was trying to figure out how the "FN" things worked, and I pressed 4X thinking it would make the colors move faster...
  25. 1 point
    Now Jan 5th 2019. No fans, no support! Guess Gold333 is correct, should buy from a respectable company.
  26. 1 point
    The forum where there are no replies or any input from staff, moderators, members or any technical support staff of cooler master. A complete waste of time, effort and server space. What a joke.
  27. 1 point
    Just wondering if anyone has a mesh front for this case. When i take off the front panel temps drop about 5-10 degrees. I have the three fans up front, a 240 mlrgb aio push pull on the top ( top and middle fans). If no one has a front mesh cover, would it be better to just take the aio off and go air cooled for the cpu? Would that give me better air flow? I prefer staying with the AIO if i can get a front mesh cover. Thank you.
  28. 1 point
    I connected the mini USB to my USB port and this showed up: And the controller is unable to change the colors of the fan through the software Sad, because the manual said "download fan software" from the website.... Feeling cheated...
  29. 1 point
    in my opinion the controller should work with the fans. just make sure you get the right controller. there is RGB and Addressable RGB (mini one). get the RGB controller for your fans.
  30. 1 point
    I'm in the same boat - zero response to my ticket, never mind getting an RMA started. 650w PS was DOA. I've gone out and bought another brand PS. Also I just returned a CM case and fans I had also purchased out of principal. Never again will I deal with CM. Lesson learned - wish I had checked their own forums first.
  31. 1 point
    Can you turn a cosmos C700p into a C700m ?
  32. 1 point
    Maybe try to get one from cmstore? https://www.cmstore.eu/spare-parts/masterbox-5-full-front-panel-mesh/ For me I have replaced MasterBox 5 White full front mirror panel with this full front mesh panel. I believe it is compatible with MasterBox 5 Pro RGB as well. If in doubt, do request a support ticket in CM Fanzone and they do answer professionally from my experience.
  33. 1 point
    HI!, is there any place where I can get the fans for the V8 GTS?, or should I buy a new one? (P.S.) I'm from Mexico, hope someone can help thanks in advance!
  34. 1 point
    "At Cooler Master, customer satisfaction is our number one goal." Yeah, right. Like the rest of you, I spent $300+ on a new CM Cosmos case only to have a problem with the front panel header. I've had the same experience the rest of you seem to have had - which is basically silence on Support end. They need to put my money where their mouth is and address Support issues in a timely manner.
  35. 1 point
    Hello, I am building a new Threadripper PC and was wondering when this will release. I have always used CM products in the past and would like to use them here but don't want to be left waiting too long for this cooler. Thank you.
  36. 1 point
    Just released with link from coolermaster to purchase on newegg!? $139 seems like a great price. typo maybe?
  37. 1 point
    I'd like to know also. Especially now that the 2nd gen CPUs are released. Any ETA? I saw a twitter post from CM that said the goal was "October", but that's all I've heard. No updates or preorder...
  38. 1 point
    Hi I just installed a new coolermaster Masterliquid ML240L on my asus strix z370i motherboard, The fans spin and the pump runs but there is no LED's lit up anywhere. I am unable to set the RGB at all. Neither the fans nor the pump lights up at all, I have tried using the included controller but it does nothing. I have tried different variations and even just the fan alone but it will not light up. Please advise before I return it.
  39. 1 point
    I'm having the same issue. Purchased a 3pk of RGB 120mm fans with a controller. One of the fans has red and green reversed.
  40. 1 point
    Also very frustrated with these issues, I bought the ML240R and thought beauty comes with an RGB controller so I bought all cooler master RGB fans. Only to find out their other fans are all 4 pins and all the RGB controller with the ml240r and fans are all 3 pin so they did not work. I then Brought their standalone controller for the fans meaning I needed 2 controllers and cables in my case to run RGB systems on all the same branded equipment. a couple weeks into the system being built the lights on the two radiator fans and the CPU cooler all went out, I believe it is the controller as both the CPU cooler and the fans went out at the same time. I have tried testing different things with my other controller and the RGB port on my Mobo but cannot get the lights working. The connections on the ml240r controller and fans are horrible and flimsy. I am in a difficult situation as the cooler is working as it should as a cooler, and as I have no spare coolers to use I'm finding it hard to make the computer useable while I send it back for the RGB issues. I am tempted to go buy another branded cooler and ditch all my cooler master gear into a bin and set it on fire which is a shame since i brought 6-7 of their fans and the extra rgb controller I expected much more than this from a company like cooler master. Their "live support" is never online and take forever to answer tickets.
  41. 1 point
    I purchased this today as it's listed on Asus own website that its Aura sync compatible. After slogging through the TERRIBLE manual (come on Coolermaster!), i found hours later despite numerous tries that no, it is not compatible with Aura. The Aura plugin is visible when you download the software from CM, but it's greyed out for me. EDIT: Figured it out and got it to sync with Asus Aura - the ML240 needs to have the CM software installed to enable Asus Aura (although the AURA & AURORA plugins are still unaccessible from the software.) I detached the controller and just used the 3in1 aRGB cable, plugged that into the aRGB of the Z370-F, opened both CM & Aura apps, and it synced.
  42. 1 point
    Seeing as no one has answered this I will. NO! it's not compatible with Aura. You cannot plug the ML240/120R fan or pump LEDs into the RGB header on an ASUS MB. The Aura compatible badge on the box is a scam to get you to buy it. How do I know? Well, I have been through two ML240R's. First ones LED's died within a week. Now the replacement controller box has died and I'm waiting for Coolermaster to answer my support ticket. I only bought this watercooler cause I thought it was compatible with my ASUS Aura M/B. BTW: I have 30 years of PC experience.
  43. 1 point
    Wish I saw these posts before I ordered one. It's April 2018, no trays available anywhere.
  44. 1 point
    Yes , you can contact them at here via ticket : Request Ticket
  45. 1 point
    i created an account just to say thank you. Couldn't figure out what i had done.
  46. 1 point
    Did you ever happen to find a solution. I am experiencing the same issue are you are. I've tried everything
  47. 1 point
  48. 1 point
    Hello from me also, it might not be a CoolerMaster but i think it belongs here!! Here i give you CrackedTurbine case mod!!
  49. 1 point
    Engraving your case is an incredibly rewarding thing to do to your case. It's one of the best ways of adding a totally unique feature and to make it stand out from the rest. You can engrave practically any design onto a metal section of your case. Best results are achieved with a painted/powdercoated/annodised case (most black cases have black powdercoated side panels). You'll need a selection of engraving tips for this task. The larger ball tips are good for engraving/shading large areas, while smaller nibs or tips can be useful for tracing outlines for crisp edges. We'll be using the template/transfer method, whereby you print your logo or image to be engraved onto a piece of paper, and use this as a guide to engrave your design onto your case. Logos like Cooler Master are fairly easy to trace. However if you want to engrave a more complicated images, say a fighter jet, you fist need to perform a bit of photo editing. Don't worry, it's quite easy and all you need is the free editing program called Paint.net [download here] Install and open paint then load your image. Under Adjustments, select and apply Invert Colours. Now go to the Effects menu and under artistic, select Ink Sketch. If need be adjust the Ink Outline slider bar to reduce the noise in the photo. Now go back and invert the colours again. This will have the effect of creating bold outlines and details that are easy to follow when you're engraving. For our example we've used a simple Cooler Master logo. All you need to do is print it out. Trim the paper to size so you can tape it to your case at the edges. Ensure there are no ripples in the paper and that it's secured firmly - you don't want it moving around while you are engraving. Make sure the area you intend to engrave is flat and free of features such as grilles or windows. The easiest way to engrave is to use a Dremel with a Flexible attachment. This allows you to use the engraving tip like a pen, which means the rest is as easy as colouring in a picture. It also means you're able to be far more accurate as using a Dremel alone is quite heavy and awkward to use. Before you start work on your image, get used to the various tips and how quickly they cut into the paint and metal. If possible use a hidden section of the case or old case to practice on. Start in the middle of the image and work your way out. In our example we began with the letters of the logo, tracing their outlines but doing any inner details first. Once you cut the outline the letter will come loose. Use the detail tip for the edges and the large ball tip for shading in the larger areas. You'll gradually work your way through the paper and reveal the bear metal beneath the paint. Once you do this, move on to other areas, focussing on keeping within your template. Once you're done with the letters, move on to the external ring. Once you cut through this, the whole template will come away so it's best to do this last. You'll probably need to remove the template and make some finishing touches to the engraving, clearing away any old paint from the silver letters so the look the same colour all over. If you've strayed into areas you didn't mean to engrave, you can touch these up with a black marker pen or paint brush. That's it! The great thing about engraving is that you can do it to practically any area of your case and the more you practice the better you'll get.
  50. 1 point
    Update: Using a surge protector took care of the issue. Thanks guys