Hi, A few months ago I purchased one of your products of Amazon.com. I am now recently experiencing problems with the mouse now. The mice will not move,click, or scroll. The mouse has been working perfect but now is experiencing issues. I am on windows 10 and here is the error code and such:
Windows has stopped this device because it has reported problems. (Code 43)
Unknown USB Device (Device Descriptor Request Failed)
A request for the USB device descriptor failed.
If you can tell me what to do it would be great.
EDIT: All i had to do was plug in the mouse to another computer then re-plug it. I fixed the problem.