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  3. I just finished my build, I'm kind of a novice at this but have everything working except the case fans do not light up. These are the 3 fans that came with the case. Case did not have any instructions so we aren't sure if we have plugged everything in correctly. It has a little switch controller that looks like a SATA connection. We tried hooking that up and still nothing. Really not sure where on the mobo the fans are supposed to be connected etc... I have an Asus ROG Strix Crosshair VII motherboard. Any instructions would be helpful. I've been searching half the night for answers.
  4. and i'm sorry in advance because i'm sure this is a dumb, dumb question. but my h500 mid case didn't come with any instructions or any detail about what each pre-installed cable is for and where to connect it on my motherboard (aorus z390 ultra). some i can figure out because they are vaguely labeled, but there are a couple that i just am not sure about and don't want to make a mistake. i've attached pictures of the cables. any advice would be greatly appreciated. thanks!
  5. Ok im not english speaker but ill try my best you to understand me :) My keyboard magically is locked and i cant unliock this, the letter G now is turned on and i "Fn + F11" doesnt work, so i dont know what to do, i need help, the lights works, windows recognize the keyboard but this is locked and i cant unlock this, i really need help :'c
  6. Yesterday
  7. Hi i buildt my first pc bought some very good parts worked ok for around a week then both radiator mounted fan RGB just dont want to work anymore Does this happen often ?? Please help !!!!!!!!
  8. Subject Date of Submission Ticket Number Status fuente de alimentación / RSC00-AFBAG1-US no power on 2019-05-09 5034 New fuente de alimentación / RSC00-AFBAG1-US no power on after 24 hours 2019-05-09 5035 New fuente de alimentación / RSC00-AFBAG1-US, no power on 2019-05-20 5609 New fuente de alimentación / RSC00-AFBAG1-US no power on after 24 hours 2019-05-20 5613 New
  9. I I bought 2 sources of these and 1 did not work and the other one stopped working 24 hours later, and I asked for help for RMA, and the manufacturer did not RESPOND Warranty Period: 2018-08-31 - 2025-11-01 Model Number: RSC00-AFBAG1-US Serial Number: RSC00AFBAG11183500662 Country: United States Warranty Period: 2018-06-04 - 2025-08-05 Model Number: RSC00-AFBAG1-US Serial Number: RSC00AFBAG11182101282 Country: United States
  10. I I bought 2 sources of these and 1 did not work and the other one stopped working 24 hours later, and I asked for help for RMA, and the manufacturer did not RESPOND Warranty Period: 2018-08-31 - 2025-11-01 Model Number: RSC00-AFBAG1-US Serial Number: RSC00AFBAG11183500662 Country: United States Warranty Period: 2018-06-04 - 2025-08-05 Model Number: RSC00-AFBAG1-US Serial Number: RSC00AFBAG11182101282 Country: United States
  11. I have the MCY-B5P2-KWGN-01 Masterbox Pro 5 RGB case and the Cooler Master RR-212S-20PC-R1 Hyper 212 RGB Black Edition CPU Air Cooler. I just ordered the C10L RGB control add-on for the case to get RGB control (I don't have it yet). Is there a way to splice them together - or some other way to sync the lights between the case and CPU fan? FYI, my mobo is MSI Z370-A Pro
  12. Hello You can refer pic as below For details you can click this link : MasterBox Q500L
  13. Hello Can you attach some pic ? So far as i know this Cooling just plug and play and no to install the software
  14. Fans always blow toward the logo. To keep the RGB effects lighting the interior of the case you would have to flip the fans to logo side down.
  15. I have a question about the wires coming out of this fan.. There are THREE wires BLACK, RED, and YELLOW. I can assume that RED is HOT, BLACK is GROUND, but what is the YELLOW WIRE FOR? Anyone have any specs on this simple question
  16. Hi William, You might accidentally turned on the repeat rate Press FN + F5 to set it back to x1.
  17. Hi Zach, You can contact the support team by submitting a support ticket on our CM Fanzone website Login to CM Fanzone and go to '' support'' and click on '' request support ticket''. Let me know if you have any other question.
  18. Hi Jeff, Those keys are included in the Cosmos II toolbox. The toolbox is available on our CM store EU https://www.cmstore.eu/spare-parts/cosmos-ii-toolbox/
  19. Since i cant find a clear answer on this anywhere, can anyone tell me if the hyper 212 has LED control software. If so, where can i find it? i also noticed the LED color changed on its own. is this common?
  20. Last week
  21. Did you try to run it to other PCs and see how the result ? Today i try to install the software ( 2x PCs < friends ) windows 10 ori and pirate but both still get the same results Please contact customer services for assist .
  22. Hello, I would like to buy three fans of this type and I would like to know if you can do a 3 in 1 as in the 120mm model. I ask because in the model of 120 comes a small device in which you can connect the 3 fans to it and this to the power source. In case of buying them separately, neither the rgb driver nor the device to connect them comes. Thank you.
  23. So I'm trying to decide on a case, and I'm wanting to go with the the Q500L. Just wanna make sure my parts are gonna fit. CPU and GPU are both watercooled, I should add. What I'm mostly concerned about is if my 240mm radiator (Corsair H105) is gonna have any clearance issues fitting at the top, and I also wanna make sure my power supply is gonna fit (Corsair HX1050). I'll just post a list of my parts: Gigabyte GA-Z87X-D3H Intel Core i5 4670K G.Skill 2x8GB DDR3 (2400MHz I believe) Crucial P1 1TB NVMe (BIOS flash for bootable NVMe-to-PCIe adapter, by the way) Sapphire Nitro+ RX 580 8GB (G12 bracket and H75) Corsair HX1050 PSU Do you foresee any issues with this? I just don't wanna order the damn case only to have clearance issues with either mounting the rad up top, the PSU being too long/wide, etc. Thanks for any help you guys can provide.
  24. Hi there. Since the pump of my Matserliquid PRO 240 is making a strange noise it seems wise to upgrade before the pump breaks. One problem. I want a 360mm radiator since I have a bigger case (C700P) but I can't find a 360mm cooler for socket 1151 with RGB and no ARGB (since my motherboard does not have ARGB and I want to sync everything using Aura). Does someone know a solution to this without buying 3 separate RGB fans? Kind regards
  25. I've got the same question for the Hyper 212 Plus. Although mine is a brand new unit I've had for 7 or 8 years (guessing) and I've never installed it. Thinking I may need to do a push/pull with my soon to be built new rig. Thomas... maybe this bump will get both of us an answer. Jim.
  26. Hi all, I misplaced the circular key for the front drive bays on my Cosmo II case. Any ideas on how to order new ones or find a replacement set? Thanks!
  27. Hi, Is there a way to buy single Keycaps for a CK550? I would like to adapt my keyboard to the german ISO-Layout since I used another layout before. Is this possible or do I have to buy those keycaps from other sites?
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