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  2. Today
  3. Hi I bought a C700M recently and am using it for a new rig. The system boots up fine, but I have not been able to get the front chassis fans or the case lighting to work. I have currently plugged the following on the fan controller PCB: - 2 x SATA power to PSU (using 1 cable) - 1 x 3-pin ARGB? header to the ADD_HEADER on the mobo The RGB controls on the right side of front panel are all lit up throughout. Pressing them does nothing. The fan controls on the left side of the front panel are not lit up. Pressing them does nothing either. Am I connecting something incorrectly or?
  4. I have created a support ticket but no one has looked at it and I messaged cooler master on twitter as someone did get back to me that they would look at my ticket but didn't. One of the fans is very loud on any speed with a loud humming noise. I made sure it wasn't metal on metal or a cable in the way, I made sure the fan is perfectly okay I even took it out and moved it to other places but it still makes the loud humming noise. If anyone can please help me or look at my support ticket that would be great. Support ticket is 5646 United States. In the support ticket I provided proof of purchase and a video showing the loud noise. Sorry for the duplicate post I made the first post in the wrong category.
  5. I have created a support ticket but no one has looked at it and I messaged cooler master on twitter as someone did get back to me that they would look at my ticket but didn't. One of the fans is very loud on any speed with a loud humming noise. I made sure it wasn't metal on metal or a cable in the way, I made sure the fan is perfectly okay I even took it out and moved it to other places but it still makes the loud humming noise. If anyone can please help me or look at my support ticket that would be great. Support ticket is 5646 United States. In the support ticket I provided proof of purchase and a video showing the loud noise.
  6. Yesterday
  7. hi would love to know if the MASTERFAN PRO 140 AIR FLOW RGB 3 IN 1 WITH RGB LED CONTROLLER is compatible with the MASTERFAN PRO 120 AIR FLOW RGB. i would like to connect all fans to the LED Controll remote that comes with the 3 pack fans. thank you (sorry for my bad english)
  8. I am having the same problem, my control pcb does not control anything and my led's do not come on now. I also love how the case is advertised as modular with accessories available, but I have yet to find anywhere to buy HDD cages
  9. I bought the kit, but the riser cable has gone bad after some time. I've opened a ticket but haven't received any reply from cooler master whatsoever. Any idea of what I should do?
  10. Last week
  11. So for some unknown reason, I have only 4 RGB colors available to me right now. I used to have every color, but now only 4. My system was red themed, and I did some cable management to clean it up a little and unplugged the RGB things from the computer. Well when I plugged everything back in. After making sure it was the way it was. I reset the CMOS because I had another problem, that was fixed, but now my cooler master cooler only has Pink, White, Blue and Light Blue available to choose from. I can change the color and what not, but only to those 4 colors. I cant even turn it off without unplugging the cables. I have tried many programs, the RGB controller provided with the cooler, updating the BIOS, like I went hard trying to get it to work. Any help would be great. I cant get in contact with cooler master themselves at all. So having help from here would be the best probably. Thanks.
  12. Hello, I need know if the MasterGel of the CoolerMaster is it electricity conductor. (https://eu.coolermaster.com/en/cooling/thermal-compound/mastergel/) In label "Specs" the manufacturer didn't talk about this detail. Thanks
  13. Can you key bind to the mouse itself or do you need to run software, I have disabilities and have to use a M&K on xbox thru XIM, the D pad would be very very useful for my particular issue - thanks
  14. I have a MB520 case, I'm thinking of replacing the non-RGB fan on the back to a RGB one, which Fans are the same as the 3 in the front? I'm looking for the same as the 3 in the front.
  15. Bonjour J'aimerais savoir si on peut contrôler plusieurs contrôleurs dans la même tour Je possède une tour h500 M avec un contrôleur intégré et j'aimerais installer également un deuxième contrôleur ml240r pour le contrôle de tous les ventilateurs RGB avec le logiciel masterplus est ce que les deux contrôleurs seront reconnus dans le logiciel de gestion masterplus pour pouvoir contrôler tous les ventilateurs individuellement avec 4 sorties du contrôleur H 500 m et 4 sorties du contrôleur ml240l merci
  16. Hy guys, Anyone knows where to buy a secondary fan for the HYPER 212 RGB BLACK EDITION? I can't find this kind of fan on the net, anyone knows where? Thanks in advice.
  17. A question about MasterCase SL600M. Is it possible to turn the cooler 90 degrees (fans are directed upwards) on the Board with AM4 socket? If Yes, what coolers are suitable?
  18. i have a 1000w gold plus80 pcu and stoped working. i dont have any papers of the item because some months ago i moved from another area to another. I took the item to an electrician and he said that the problem is on the mainboard. Because the item is in exelent contition i wonder where can i send it for check and repair . This was the question and the main shop in greece told me to contact with you. BRegs and i wait for your answer. SEmm, Heraklion, Krete, Greece
  19. Can you let me know if you find a solution to this please? I have the exact same issue. Thanks
  20. Hello i buy the ml360r cooler i install and connect it to my pc just one fan swing and is without rgb light i try to connect it alone and no sucess can someone tell me please how to fix it? when i connect this fan to the cable spliiter all the fans stop to work so i think this fan is defective and make short circuit
  21. I have the HAF 932 Advanced case and I want to install the wheels on it but I don't have the screws. Does anyone know the type & size needed? Much appreciated.
  22. There is no long I bought the MASTERBOX MB500 my son would like to know how changed the LEDs of the case in red Thanks for helping me as soon as I do not happen no longer to download the given software. Sachant Que j'ai perdu la boite du boitier pas moyen d'avoir le nom de serie
  23. Hello, I want to buy the Cooler Master MasterBox Q500L. My question is, does a CPU cooler from bequiet Dark Rock 3 fit in there?
  24. Hello i bought a while ago the ML360R RGB sadly one of the fans doesn't light up with RGB but is still spining. i tryed swapping the connections with the other fans on the controller and this is defenetly a faulty fan. what fans are compatible so i know what to buy? the eintire Masterfan pro series are compatible? i bought it through Amazon and their service only wants me to return the entire kit and get a partial refund...this is a good cooling and i dont want to be left without cooling for a month+ so i'm willing to forget about the warrenty and just replace the fan myself. when opened a ticket with you guys i was told to return the product to where i bought it
  25. i am using the above mentioned case for my build. motherboard is Aorus z390 Ultra. RAM is four GSkillz trident sticks. and i'm trying to install a kraken x62 or x52. the x62 won't fit on top mount. i'm wondering if i can front mount it. however, the case already has 2 preinstalled front fans so i don't even know if it's possible to mount on the front or if that's stupid. please help!!!
  26. Hello All, For months now without any good leads I have tried hard to find the front and side 230mmx30mm replacement fans for my HAF X case. Does anyone know where I can get the CoolerMaster replacements or has anyone used another good fan that works in their place? Please let me know,
  27. I've got everything plugged into where it needs to go on my MB The USB ports work fine on the front panel the power button turns it on and off, but no proximity lights. Also, The case fans don't work. I've tried plugging hem into several fans slots on my motherboard, and nothing. Is there a separate power supply i need to connect to them? The manual isn't very thorough. It doesn't show anything about the case connectors Can someone help me out? The case is all kinds of slick other than a few technical issues
  28. Hi, I have Dell inspiron 15 5580, here is link which give information about it. https://www.dell.com/en-in/shop/laptops/new-15/spd/inspiron-15-5580-laptop https://www.dell.com/support/home/in/en/indhs1/product-support/product/inspiron-15-5580-laptop/manuals My question is which Cooler/Cooling Pad is recommended for it?
  29. I have a MasterBox 5 case and I want to add an additional SSD in it, but I am confused as to what type of SSD cage/tray I need. The online store features several items which state that they are designed for the MasterCase Series and fit into cases with "FreeForm Modular System technology." Does the MasterBox 5 have this? If not, can you direct me to the appropriate items that will allow me to install additional SSDs? Thanks.
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